Effective Date: 2025.11.3​

Thank you for visiting LUCKYMAGIC. Your privacy is very important to us. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website or make a purchase from: https://luckymagic.shop​

1. Information We Collect​

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information.”​

a. Device Information​

• Examples of Device Information we collect include:​

• Web browser details​

• IP address​

• Time zone​

• Cookies installed on your device​

• Pages or products you view​

• Search terms​

• Referring/exit pages​

b. Order Information​

• When you make a purchase or attempt to make a purchase through the Site, we collect information including:​

• Your name​

• Billing address​

• Shipping address​

• Payment information (including credit card numbers)​

• Email address​

• Phone number​

c. Customer Support Information​

• If you contact us for support, we may collect additional information such as:​

• Communication details​

• Any other Personal Information you choose to provide​

2. How We Use Your Personal Information​

We use your Personal Information to:​

• Process and fulfill your orders, including sending you order confirmations, shipping details, and invoices.​

• Communicate with you regarding your account, orders, or any inquiries.​

• Screen orders for potential risk or fraud.​

• Improve and optimize the Site by analyzing how customers browse and interact with it.​

• Provide you with information or advertising relating to our products or services.​

3. Sharing Your Personal Information​

We may share your Personal Information with third parties to help us use your Personal Information as described above. For example:​

• We use [Payment Processor] to process payments securely.​

• We may share your information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful requests for information we receive, or otherwise protect our rights.​

We do not sell your Personal Information to third parties.​

4. Data Retention​

We will retain your Personal Information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.​

5. Your Rights​

If you are a resident of the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR). These rights include the right to:​

• Access the Personal Information we hold about you.​

• Request correction of any incomplete or inaccurate information.​

• Request the deletion of your Personal Information.​

• Object to the processing of your Personal Information.​

• Request that we transfer your Personal Information to another service provider.​

If you would like to exercise these rights, please contact us at [Your Contact Information].​

6. Security​

We take reasonable precautions to protect your Personal Information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your Personal Information.​

7. Changes to This Privacy Policy​

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the “Effective Date” at the top of this Privacy Policy. We encourage you to review this policy periodically to stay informed about how we are protecting your information.​

8. Contact Us​

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:​

• Brand: Lucky Magic​

• WA: +86 18148756500​

• Email: ginagoody0825@outlook.com​

• Phone: +86 18148756500​

9. Refund Policy​

This Refund Policy explains the terms for requesting and processing refunds for purchases made through https://luckymagic.shop, and how Personal Information (e.g., payment details, order data) is handled during refund processes (consistent with Sections 1b and 6 of this Privacy Policy).​

a. Refund Eligibility​

• To qualify for a refund, you must submit a request within 30 calendar days of the delivery date of your order.​

• Products must be unused, in their original packaging, and in the same condition as when you received them.​

• You must provide valid proof of purchase (e.g., order confirmation email, invoice) and proof of delivery (if requested).​

b. Non-Refundable Items​

The following items are not eligible for refunds:​

• Personalized or custom-made products (unless damaged or defective due to our error).​

• Digital products (e.g., e-books, downloadable content) once accessed or downloaded.​

• Items damaged due to improper use, negligence, or accidental damage after delivery.​

c. Refund Request Procedure​

To request a refund:​

1. Contact us via one of the following channels (see Section 8):​

• WA: +86 18148756500​

• Email: ginagoody0825@outlook.com​

• Phone: +86 18148756500​

2. Provide the following information:​

• Your full name​

• Order number​

• Reason for the refund​

• Proof of purchase (e.g., order confirmation)​

• Photos of the product (if claiming damage or defect)​

3. We will review your request within 3-5 business days and notify you of our decision via email or WA.​

d. Refund Processing​

• If your refund is approved, we will process the refund within 5-10 business days.​

• Refunds will be issued to the original payment method used for the purchase (e.g., credit card, digital wallet).​

• Please note that processing times may vary depending on your payment provider; we are not responsible for delays caused by third-party payment processors.​

e. Privacy and Security During Refunds​

Any Personal Information collected to process refunds (e.g., payment details, order data) is protected in accordance with Section 6 (Security) of this Privacy Policy. We will not share this information with third parties except to process the refund (e.g., with our payment processor) or as required by law.​

This template should be tailored to fit the specific details of your business, including compliance with any applicable local laws or regulations (e.g., consumer protection laws in your region).